We recently stayed at Flow Hotel & Conference for one night as a transit stop before our flight, opting to try what was advertised as a more premium alternative to our usual stay at the Airport Ibis. What we experienced was far from premium and, disturbingly, may have had as much to do with our nationality as the hotel's general incompetence. While we expected some highway noise due to the hotel's location, we booked under the assumption that the advertised soundproofed rooms, would keep things quiet. They did not. The noise was noticeable-too much for my wife, a light sleeper, to get any rest. When we politely requested a room change, the receptionist's behavior was dismissive and unhelpful. Despite the hotel being nearly empty, we were told no other rooms were available. Eventually, we were offered another room in a similar noisy location, which was obviously not a solution. But things took a far more unpleasant turn later. Upon returning to the hotel, after a quick dash around the area, we overheard the front desk staff-both the gentleman who checked us in and the lady who refused our room change-refer to us as "büdös románok" ("stinking Romanians") as we walked by. This kind of derogatory, racist comment makes it clear that part of our subpar experience may have stemmed from our nationality.
Beyond the shocking unprofessionalism and discriminatory behavior, the room itself was not properly cleaned. Stains from glasses were clearly visible on the desk - the sheer number of which suggested the desk hadn't been wiped in long time. We also found two bugs-one squashed on the carpet when we arrived, and another crawling on the bed after dinner. While we understand that bugs may be more common due to the hotel's location in an agricultural area, it doesn't excuse the lack of basic housekeeping. Speaking of dinner: another disaster. €45 for a burger, goulash, and two cocktails is fine for a higher-end hotel, but the quality was abysmal. One cocktail tasted like rubbing alcohol, while the other was basically sweet water. The goulash was lukewarm and featured undercooked vegetables with tough, tasteless meat. The burger was barely passable. Worse still, the waiter acted as though serving us was beneath him, and the service felt deliberately hostile. Oh and, beware, the menu hides a 10% service charge in the fine print-technically disclosed, but hardly upfront.
All in all, Flow Hotel & Conference is overpriced, poorly managed, and, based on our experience, a tad xenophobic. The lack of professionalism, inadequate service, and subpar cleanliness make this a place to avoid. We certainly won't be returning and would urge others-especially those from outside Hungary -to think twice before booking.
Update:
We’ve now spent three sleepless hours at Flow Hotel & Conference, and the experience has only gotten worse. Initially, we were concerned about the highway noise, but it turns out that’s the least of our problems. The bed creaks so loudly with every tiny movement that it’s impossible to relax, let alone sleep. Add to that the fact that we can hear every other guest in the hotel—whether they’re showering or walking through the hallways—and you’ve got the perfect storm of noise.
The pillows? Without a doubt, the worst we’ve ever experienced. It feels like they were designed for discomfort, adding another layer of frustration to an already miserable stay.
If you’re looking for rest or comfort, look elsewhere.
Wir haben eine Nacht dort verbracht auf unserem Weg nach Griechenland. Ein super Hotel, super Service, wir hatten eine tolle Suite, das Frühstück war perfekt. Großer sicherer Parkplatz vor dem Haus! Sehr zu empfehlen. Uns wurde auch ein Taxi nach Budapest mit Pauschalpreis organisiert. Immer wieder gerne.
I recently stayed at FLOW Hotel & Conference, expecting a 4-star experience. Unfortunately, I was shocked to find that I couldn’t even purchase a cup of coffee in the morning. When I asked, I was directed to a nearby gas station instead. For a hotel next to a major airport, this lack of basic service is unacceptable. It’s hard to believe that a place of this standard wouldn’t provide something as simple as coffee for its guests. I expected much more from a 4-star establishment.
Tijdens de reis was dit het beste hotel. De kamers zijn ruim en modern ingericht. Het is er schoon. Het avond eten was prima, en het ontbijt uitstekend en heel uitgebreid. Ook de check-in ging redelijk vlot ondanks het feit dat de paspoorten ingescand moesten worden. Je kon er prima een biertje (of iets anders) drinken. Het hotel ligt meteen aan de snelweg M5 (Budapest-Szeged en verder richting Roemenië en Servië. In de omgeving is niets te beleveen.
Das Hotel ist super für einen Stopp auf der Weiterfahrt von oder nach Bulgarien/Griechenland. Wa ist groß, sehr modern und gut eingerichtet. Für eine Nacht auf der Durchreise absolut empfehlenswert. Essen aus dem Restaurant ist preislich in Ordnung und hat gut geschmeckt. Frühstück war gut. Parkplätze sind direkt vor der Tür und kostenfrei. Bett war bequem.
