Dear Nuttha_soon, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for choosing to stay at Movenpick BDMS Bangkok Hotel and for taking the time to share your experience. Your opinion is very valuable to me as it helps us to continuously reflect on our service standard and look at ways to improve our customer experience. I am delighted to learn that you have enjoyed the hotel healthy breakfast offering, the lush garden along with the friendly service from Khun Jah and her team. We look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us filled with gracious Thai hospitality. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@accor.com
Dear karnphitchak2024, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for joining us for the afternoon teatime at Bittersweet Lounge at Movenpick BDMS Bangkok and for taking the time to share your experience. I am thrilled to learn that you have thoroughly enjoyed this moment along with the selection of the food and the friendly service from our Bittersweet team. I truly appreciate your kind praise about our team, which, I will be glad to share with them as I know they will greatly appreciate such recognition. We look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@movenpick.com
Dear niratisain2024, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! It was a delightful pleasure having you and your family at our Bittersweet Lounge at Movenpick BDMS Bangkok and thank you for taking the time to share your experience. I am pleased to learn that you have greatly enjoyed this moment and in particular the friendly service from our Bittersweet team. I sincerely appreciate your kind praise about our team, which, I will be glad to share with them as this will be a great sense of motivation for them. We look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful moment with us on your future visits. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@movenpick.com
Dear yaforyou88, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok on your recent travel to the city and for taking the time to share your experience. Your opinion is very valuable to me to reflect on our current service standard and look at ways to further improve the guest's experience in the future. I am glad to read that you have appreciated the genuine and friendly service from Khun Boy, our receptionist and the rest of the team. Thank you for your kind praise, which, I will be glad to share with them as I know they will highly appreciate such recognition. In the meantime, I acknowledge your comment about the mini bar in the guestroom that was not cold enough to store your fruits. I fully empathize with your feelings. Allow me to transparently share that all hotel mini bars are usually set at a standard temperature to maintain the items chilled. Nevertheless, I have asked our Director of Engineering to review the setup of the mini bar in case it is possible to bring the temperature further down upon guest's request to safety store fruits and avoid such inconvenience in the future. I trust this will bring you comfort and reassurance that your feedback matters to me and my team. We look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another pleasant stay with us on your future visits. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@movenpick.com
Dear JockieP07, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for choosing to stay at Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. Your opinion is very valuable to me, particularly as I have joined the hotel, in order to reflect on our current service standard and look at ways to further improve the guest's experience in the future. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated the food offering along with the genuine and friendly service from our team. I sincerely appreciate your kind praise which I will be pleased to share with them as I know this will be a great motivation factor for them to continue delivering memorable moments for you and other guests in the future. I look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us filled with gracious Thai hospitality from our team. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@accor.com
