คำตอบจาก Cedrix Cornet, Other ของ เมอร์เคียว กรุงเทพ สุขุมวิท 24
ตอบกลับเมื่อ 2 วันที่แล้ว
Dear Companion26552200246, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our delicious food, excellent service, and found our promotions worthwhile. It's great to know our team's attentiveness and the option to take home leftovers enhanced your first visit. We look forward to welcoming you back soon! Warm regards, Cedrix Cornet Executive Assistant Manager
คำตอบจาก Cedrix Cornet, Other ของ เมอร์เคียว กรุงเทพ สุขุมวิท 24
ตอบกลับเมื่อ 2 สัปดาห์ที่แล้ว
Dear Khun Sasikornp, Thank you for your wonderful review and kind words about your stay with us! I'm delighted to hear that you had such a positive experience, particularly with Khun Bang-on's attentive housekeeping service on the 26th floor. It's especially gratifying to know that you enjoyed our breakfast offerings and felt well taken care of throughout your stay. We look forward to welcoming you back again soon! Best regards, Cedrix Cornet Executive Assistant Manager
คำตอบจาก Cedrix Cornet, Other ของ เมอร์เคียว กรุงเทพ สุขุมวิท 24
ตอบกลับเมื่อ 23 ธ.ค. 2024
Dear Sunshine17561253968, Thank you for sharing your delightful feedback! We're thrilled to hear you enjoyed our atmosphere, food, and photo spots—it’s wonderful to know we contributed to your memorable experience. I’m especially grateful for your kind recognition of Khun Pond, Khun Bird, Khun Blue, KhunTop, Khun O, and Khun Smart. I’ll make sure to pass on your compliments, as they will be delighted to know their service made such an impression. We can’t wait to welcome you back for another special outing, whether it’s a date or celebration with friends. Warm regards, Cedrix Cornet Executive Assistant Manager
คำตอบจาก Cedrix Cornet, Other ของ เมอร์เคียว กรุงเทพ สุขุมวิท 24
ตอบกลับเมื่อ 13 ธ.ค. 2024
Dear Nalattapatsiac, Thank you for your glowing review! We're thrilled to hear you had such a wonderful experience at our Vue Rooftop bar. It’s fantastic to know you enjoyed the delicious food, delightful atmosphere, and attentive service from Khun Pond and our team. Celebrating special occasions like birthdays and anniversaries with us is always a joy, and we're glad the cake added a sweet touch to your celebration. Your kind recommendation means so much to us, and we hope to welcome you back for more memorable moments in the future. Warm regards, Cedrix Cornet Executive Assistant Manager
มีโอกาสไปนั่งพักผ่อนตอนวันหยุดที่ผ่านมา บรรยากาศโดยรวมดีมากๆเหมาะกับการพักผ่อนที่สุด เครื่องดื่มดีเลิส รสชาติถึงใจดี การบริการของพนักงานถือว่ามืออาชีพมาก ที่ Vun Bar Khun Pond Top Min O and Pee good service ถึงแม้ว่านั้นจะเป็นวันที่ดูวุ่นวายกับผู้คนหลากหลายเชื้อชาติพวกเขาก็ยังยิ้มแย้มแจ่มใสกับทุกคนและกล่าวขอบคุณตลอดการบริการ
คำตอบจาก Cedrix Cornet, Other ของ เมอร์เคียว กรุงเทพ สุขุมวิท 24
ตอบกลับเมื่อ 2 ธ.ค. 2024
Dear Khun Chusak T, Thank you for sharing your wonderful experience at Mercure Bangkok Sukhumvit 24! We’re thrilled to know you enjoyed the relaxing atmosphere and the delightful drinks at Vue Bar. Your kind words about our team members—Khun Pond, Khun Top, Khun Min, Khun O, and Khun Pee—truly warm our hearts. Their dedication to providing excellent service, even on busy days, is what makes our hotel special. Your recognition means the world to us, and we’ll be sure to pass along your compliments. We look forward to welcoming you back for another memorable visit soon! Warm regards, Cedrix Cornet Executive Assistant Manager
Dear Annacsn,
Thank you for your interest in staying at the Mercure Bangkok Sukhumvit 24. We apologize for any inconvenience caused by the confusion regarding your booking.
We value your reservation and we want to ensure that your rooms are secured for your upcoming trip. However, since your booking was made through an online travel agency, we do not have access to your booking details or confirmation number. Therefore, we kindly request you to provide us with the following information:
• Your full name as it appears on the booking
• Your arrival and departure dates
• Your room type and number of guests
• Your booking confirmation number or reference code/ what travel agent did you use
Once we receive this information from you, we will be able to verify your reservation and confirm it with you. Please reply to this message.
We appreciate your cooperation and understanding in this matter. We also request you to remove your post on TripAdvisor while we are working to resolve this matter as it may affect our reputation and ratings. We assure you that we will do our best to resolve this issue and provide you with a pleasant and comfortable stay at our hotel.
Thank you for choosing the Mercure Bangkok Sukhumvit 24 hotel. We look forward to hearing from you soon and welcoming you to our hotel.
Sincerely,
Nikolay Stoyanov
General Manager
Phrong Phong train station is less than 200 m away from the hotel. You can use the Emporium mall entrance opposite the hotel and via M floor with direct access to the BTS station.