กรุงเทพมหานคร (กทม.) ขึ้นชื่อด้านสถานที่สำคัญทางประวัติศาสตร์รวมถึงวัดโพธิ์ และวัดมหาธาตุยุวราชรังสฤษฎิ์ราชวรมหาวิหารซึ่งไม่ไกลจาก President Solitaire Hotel
คำตอบจาก Solitaire Manament Team, Other ของ Solitaire Bangkok
ตอบกลับเมื่อ 22 ก.พ. 2024
Dear valued guest, Thank you so much for taking the time to share your wonderful experience at Solitaire Hotel. We are thrilled to hear that you were impressed with our beautiful rooms, clean atmosphere, and lovely staff. We especially appreciate your kind words about Mr. Kamon, Jari, Sara, and the helpful porters who assisted you with your luggage. We understand that check-in can sometimes be busy, and we apologize for any chaos you may have experienced. We are always working to improve our processes and ensure a smooth experience for all our guests. We are delighted that you enjoyed the delicious food, variety of snacks, and affordable cocktails at our restaurant. Mr. Oliver's service clearly made a positive impact on your stay, and we will be sure to share your kind words with him. Knowing that you would choose Solitaire Hotel again on your next trip to Bangkok truly means the world to us. We look forward to welcoming you back and creating another memorable experience for you. Best regards, Solitaire Management Team
คำตอบจาก Solitaire Manament Team, Other ของ Solitaire Bangkok
ตอบกลับเมื่อ 2 ม.ค. 2024
Dear valued guest, we sincerely apologize for the multiple challenges you encountered during your stay with us. Your detailed feedback is extremely valuable, and we appreciate you bringing these issues to our attention. We deeply regret the inconvenience regarding the request for a baby cot, the check-in experience, the condition of towels, the unresponsive phone line, and the lack of service-mindedness from various staff members. This is not the level of service we aim to provide, and we are truly sorry for falling short of your expectations. Rest assured that your comments will be shared with the relevant departments for immediate attention and improvement. We will conduct thorough training sessions to ensure our team members are equipped with the necessary skills and knowledge to provide exceptional service. We understand the importance of special occasions, especially anniversaries, and we sincerely apologize that your experience did not reflect the celebration it should have been. Please allow us the opportunity to make amends. If you would be willing to provide additional details or discuss your experience further, please feel free to contact our management team. We genuinely value your feedback and hope to regain your trust in the future. Once again, we apologize for the shortcomings during your stay, and we appreciate your understanding. Kind regards, Solitaire Management Team
คำตอบจาก Solitaire Manament Team, Other ของ Solitaire Bangkok
ตอบกลับเมื่อ 27 ก.ย. 2023
Dear Khun Kamonthip A, thank you for sharing your experience at our hotel. We're delighted to hear that you found our location convenient and close to the city center. It's great to know that our hotel provided a private and peaceful atmosphere, with a spacious room that didn't feel cramped. We strive to create a comfortable and serene environment for our guests to relax and work. We're also pleased that you found our lounge to be conducive to quiet work, and that you appreciated the value of our one-bedroom room compared to other places. Your feedback is important to us, and we look forward to welcoming you back for another peaceful stay in the future. Warm regards, Solitaire Management Team
คำตอบจาก Solitaire Manament Team, Other ของ Solitaire Bangkok
ตอบกลับเมื่อ 27 ก.ย. 2023
Dear Resort24404759685, Thank you for sharing your review of our Jacuzzi room at the Solitaire Hotel. We're thrilled to hear that you had a beautiful and spacious room atmosphere, and you enjoyed the large Jacuzzi tub. It's wonderful that you found the room view to be good and the atmosphere comfortable and airy. We take pride in providing well-organized and comfortable rooms for our guests. We're also pleased that you found the work desk and water bar zone convenient, and that our service staff met your expectations. Our shuttle service to the BTS is designed to enhance your convenience during your stay. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back to our Jacuzzi rooms in the future. Warm regards, Solitaire Management Team
คำตอบจาก Solitaire Manament Team, Other ของ Solitaire Bangkok
ตอบกลับเมื่อ 27 ก.ย. 2023
Dear _V3601NH, thank you for sharing your recent experience at the Solitaire Hotel. We're delighted to hear that you had a great dining experience at our restaurant and enjoyed the drinks, delicious food, good service, and privacy. Our staff takes pride in providing excellent service, and your kind words will surely motivate them further. It's wonderful to know that you found our shuttle service convenient and that you appreciated the good atmosphere and beautiful view on the upper floors. We offer various room types to cater to different preferences, and we're glad you found a room that suited your needs. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Solitaire Management Team
My advice is you can book for two people as I did. That way if you have a friend come over in the morning for breakfast you can both eat together as the price would be included for two for the buffet breakfast. That's what I did. I could have had a guest stay over the night base on the number I registered. They care about the number of guests in the room not the names of the people. I have been traveling to Thailand for years, and I have had guest sleep over in the past not at this hotel.
