I spend 4 months per year in hotels all over the world and this might be my worst experience yet. The ocean view room I booked was absolutely nothing like the photos, looking directly at dozens of other apartments instead (with no curtain to even block their view into my unit). The door handle was also broken, posing a serious security risk. They told me to book the cheaper room type and they would fully refund my initial booking. I did that and then they fought Trip.com tooth and nail to not refund either. Ultimately Trip gave me a partial refund and I have to dispute the rest with my credit card company. Thailand has some laws around negative feedback like this so I won't call WCC scammers, but you can draw your own conclusions.
อ่านเพิ่มเติม
วันที่เข้าพัก: พฤศจิกายน 2023
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ประเภททริป: เดินทาง คนเดียว
เคล็ดลับเกี่ยวกับห้อง:Book a proper hotel that has a google maps listing - not some person's room being rented out by...
Bed like a rock. Cockroaches, leaking washing machine, 2 totally useless air-conditioners that blew 100% warm air. Clearly being rented illegally.
Can provide photos on request of our particular room. Seems the complex is very much a tourist honey pot with ZERO $ being spent boasting as being x stars and amazing. What a joke. Killed my last night in Pattaya and that's saying something! What a shame
