คำตอบจาก Charles-HenriChevet, General Manager ของ โรงแรมโซฟิเทล พนมเปญ โพคีธารา
ตอบกลับเมื่อ 18 ก.พ. 2020
Dear paiboonster, Bonjour from the heart of Phnom Penh City, Thank you so much for taking the time to write to us about your recent stay at Sofitel Phnom Penh Phokeethra. It is lovely to read you appreciate the assistance from our team and enjoyed your stay with us. I will certainly share your comment to everyone. We all look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
คำตอบจาก Charles-HenriChevet, General Manager ของ โรงแรมโซฟิเทล พนมเปญ โพคีธารา
ตอบกลับเมื่อ 27 พ.ค. 2015
Dear Thanvarat A, Bonjour and greetings from the Kingdom of Wonders! Thank you for choosing to stay with us at Sofitel Phnom Penh Phokeethra and for taking the time to share your experience with us on TripAdvisor. I am delighted to learn that you had a lovely stay with us and particularly value our hotel. Your comments on the service provided by our friendly and attentive Sofitel ambassadors are most gratifying and will be definitely shared with the whole team. For your next visit, I recommend you to enjoy our Club Millesime on the 12th floor which is another splendid place to have breakfast overlooking Phnom Penh and the grand Mekong. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Sofitel Phnom Penh Phokeethra in near furture. Yours Sincerely, Charles-Henri Chevet General Manager
คำตอบจาก Charles-Henri C, General Manager ของ โรงแรมโซฟิเทล พนมเปญ โพคีธารา
ตอบกลับเมื่อ 22 ธ.ค. 2014
Dear Candy P, Bonjour and warm greetings from the Kingdom of Wonder. Thank you for reviewing the Sofitel Phnom Penh Phokeethra to our TripAdvisor community. I am pleased to read you have had an enjoyable stay amongst us with our ideal location neighboring Aeon Mall, the largest Mall in Cambodia. I am happy you have enjoyed Fu Lu Zu, our Chinese Restaurant. I will pass on your comments to Chef Chai Yee Wai and his brigade for their great lunch sets offerings. I wish to thank you as well for recognizing the friendliness and genuine care our Sofitel Ambassadors provide on a daily basis. I regret to read you have had some traffic on your way to the hotel. Thanks to our 2 entrances, the circulation flow is generally good, and dense traffic will be punctuated by main events or happenings in the city. I hope we will have the pleasure of welcoming you again to the Sofitel Phnom Penh Phokeethra. In the meanwhile, I would like to take this opportunity to wish you a merry Christmas and a Magnifique Road to a very happy New Year 2015! Yours Sincerely, Charles-Henri Chevet General Manager
คำตอบจาก Charles-Henri C, General Manager ของ โรงแรมโซฟิเทล พนมเปญ โพคีธารา
ตอบกลับเมื่อ 27 พ.ย. 2014
Dear Pornpring S, Thank you very much for sharing your experience with us on Trip Advisor. It always is a pleasure reading such good feedback about our property. From the friendliness of our Sofitel Ambassadors, the comfort of our rooms with our lavished MyBed, the business facilities and relaxation possibilities, I am pleased to read that our hotel left you with such a great impression. I truly hope we will be able to welcome you again very soon to the Kingdom of Wonder. Your Sincerely, Charles-Henri Chevet General Manager
คำตอบจาก Charles-Henri C, General Manager ของ โรงแรมโซฟิเทล พนมเปญ โพคีธารา
ตอบกลับเมื่อ 24 ก.พ. 2013
Dear Guest, Thank you for the review and feedback. I do regret to hear that we did not live up to your expectations. Certainly the gardens on our premises still have some growing to do until perfect and indeed the nearby area will be more attractive once the shopping is completed. I do apologize for the inconvenience caused by this during your visit, and I hope that you will have the opportunity to visit us at a later point in time. With regards to the pillows in the room, in fact we do have a pillow menu, where our guests have the ability chose whatever support they need. Please do remind us of this for your next stay and we would be happy to provide you whatever you desire. We all hope to have the pleasure to welcome you back one day. Yours sincerely, Charles-Henri Chevet General Manager
Dear Amer A,
Greetings from Sofitel Phnom Penh Phokeethra,
Thank you so much for your inquiry and interest on our La Couple Restaurant.
We would like to inform you that our La Coupole Restaurant offers as follows for Breakfast:
-Buffet Price: $ 25++ for Adult and $ 12.50++ for kid (4 years till 11 years).
-Operation Hours: 6:30am to 10.30am
Free-Flowing Champagne is offered at our Sunday Brunch.
In the meantime, we remain at your disposal should you require any further assistance.
We look forward to welcoming you soon.
Sincerely,
Charles-Henri Chevet
General Manager
Sofitel Phnom Penh Phokeethra
I completely gave the wrong answer for the wrong hotel, sorry. This hotel is not in the 'centre' but only a few minutes tuk tuk away. There is a large modern shopping centre next door though with lots of bars and restaurants. Very western. Also this hotel is perfectly situated to go by tuk tuk in the evenings to the main restaurant streets outside of the 'centre' and also a couple of minutes during the day by tuk tuk to the silver pagoda etc. Lovely hotel. An oasis
