Cannot turn on air conditioning. Room is at 27 degrees C at night. Impossible to sleep comfortably. By any reasonable measure, this is unsatisfactory for a global brand. Staff embarrassed but tell me they are not owners and cannot remedy except with very noisy roll...เพิ่มเติม
The hotel's staff are friendly, professional and multi-lingual. My room was spacious and quite with lovely view over the Dushu Lake. The food was delicious, a combination of Chinese and Western cuisine. Even though the hotel is of some distance to the Suzhou City Centre,...เพิ่มเติม
The room was very cold and the engineering department could not do anything about it. Very uncomfortable. In general, this is a nondescript provincial hotel with the usual half hearted attempt to make a sort of western breakfast. Incredible that it can't be done better...เพิ่มเติม
If you are in the area and enjoy some peace and quiet, I would recommend this hotel. The location is nothing to shout about - it is quiet, the shops that are doing business (within walking distance) are the usual eateries, convenience stores and coffee...เพิ่มเติม
I cannot find a rate including breakfast. I understood there is a Club floor with a rate including breakfast. Is there? and how would I book it, for what price?? 29 Sept for 4 nights, one person.
What time is check in? I will be arriving in the MORNING after a night with no sleep!
I need a QUIET room!! preferably with a lake view.
10 เมษายน 2016|
คำตอบแสดงคำตอบทั้งหมด 3 รายการซ่อนคำตอบทั้งหมด
คำตอบจาก Bunny S | ตัวแทนสถานที่ให้บริการ |
Dear guest :
Thank you for conntact with us, we are so glad to see your email, according to your request, we have Grand Deluxe room and Comfort Suite which including breakfast, club floor and happy hour,the rate for Grand... เพิ่มเติม
Dear guest :
Thank you for conntact with us, we are so glad to see your email, according to your request, we have Grand Deluxe room and Comfort Suite which including breakfast, club floor and happy hour,the rate for Grand Deluxe is CNY 1020 net, and Comfort suite is CNY 1277, you can booking room in our hotel website or on tripadvisor.
If you have any question, don’t hesitate to conntact with us, wish you have a great trip in Suzhou!