When it comes to location, I think one cannot ask for for more. Old rooms nothing modern or fancy, lot of noise out side of room possibly because inadequate sound proofing. Concierge can be more helpful. WIFI and breakfast good.
the quality of the executive suite room is very nice. Overall the hotel requires a little more regular maintenance though. the hotels choice of restaurant and bars is very limited so its either in room dining or going out to eat as the hotel is...เพิ่มเติม
I stayed at the Chancery Pavilion for a night and it wasn't a great experience from the start.
At check-in I wasn't asked if I wanted a smoking or non smoking room and as I was super tired and sleepy I didn't remember either. The...เพิ่มเติม
The service provide by all staff was excellent.
The service provided by Bhopal the staff who was cleaning our room was excellent, always willing to help and always with a big smile.
John Peters was also another of you staff who was very polite and...เพิ่มเติม
We asked for a business card of the hotel and Mr Nayaz gives us this card . We have already booked a room through Make my trip and requested for another room and he said make my trip can also give rooms for free and if u book it directly through hotel only possibilities are there . We also agreed to the same and requested for a room on the same floor and he agrees for the same but at the time of payment he says he cannot give room on the same floor . When we requested him to call the duty manager he said he his everything in the hotel and he need not call anyone . Mr Rahul had given business card and Mr Nayaz took the same card and tore into two and gave it to us . When we asked is this the business card he said this is how our hotel treats everyone when business card is asked for . I am surprised such a big brand in Bangalore treats a guest like this who is stayed with them two days back . He also insisted in calling the security if we did not leave the lobby . I am so shocked and surprised with such people working in hospitality industry and being so rude for no reason . I don't know whether it's the right name or wrong which he his given . Mr Nayaz was so rude that even his colleague had requested him to be calm but he never took it seriously and said I am the one who decides things . Is this the way u treat a guest
Thank you for your valuable feedback.
We have looked into the matter and have had subsequent conversations with the concerned staff to get in the details of what happened. We have also gone through the CCTV... เพิ่มเติม
Thank you for your valuable feedback.
We have looked into the matter and have had subsequent conversations with the concerned staff to get in the details of what happened. We have also gone through the CCTV footage to verify your claims against our reception staff.
Your request for an extra room was met with, although we did not have the second room, of your desired category, available on the same floor. Later, as a one-off case, our staff decided to upgrade one of your rooms, free of charge, so you can have two rooms on the same floor.
Our Make my trip listing does clarify on the check-in and check-out time and we provide early check-in and late check-out facilities on minimal charges applicable. However, the same was expected free of charge at 5:00 am in the morning, which was politely declined. As a hotel, the comfort and rest of all our guests is of prime importance. Hence, when there was a threat made from your end of rousing the entire hotel, we had to mention about calling the security when all our other efforts went in vain to calm you down.
We do apologize for the condition of the business card handed to you.
Have a pleasant stay in Bangalore!!
Vivek Kumar Thakur
I am cuming to blore in June with my hubby as he has some conference.
Can you share what all to sight see in banglore and share your hotel contact no.
21 เมษายน 2016|
คำตอบแสดงคำตอบทั้งหมด 2 รายการซ่อนคำตอบทั้งหมด
คำตอบจาก KiranHB | รีวิวสถานที่ให้บริการนี้ |
Hi..Not much places within bengaluru, you might be interested visiting Lalbagh garden,few temples, bannerghatta national park (25kms), commercial Street for your shopping, and couple of malls, a evening walk on brigade road... เพิ่มเติม
Hi..Not much places within bengaluru, you might be interested visiting Lalbagh garden,few temples, bannerghatta national park (25kms), commercial Street for your shopping, and couple of malls, a evening walk on brigade road, then get in to one of the Pub's on brigade road or 100 ft road indiranagar to sip a beer.
I don't own a hotel property..