I was travelling to Jaipur after long time and I booked in Clark Amer , this is supposed to be 5 star hotel but things have become old , right from bed to bathroom. Service was good but hotel needs to be refurbished. Some one...เพิ่มเติม
Pathetic is the word.
Bad staff, poor response, broken sink, broken refrigerator, non functional lights ... You name it they will ensure they make it so very memorable a stay to curse.
To top it all .. House keeping staff will barge into your room...เพิ่มเติม
This could be the one of the oldest 5 stars in Jaipur. Located on JLN Margaret and very near to WTP. I mean if you want to hang out in WTP mall but still want to stay in 5 star then choose.. they have one...เพิ่มเติม
I stayed here for 1 night,it is very close to the airport.the lobby of this hotel is superb.It is a beautifully built hotel with really soothing and relaxing interiors,and the front office staff members were very friendly with helping nature.The rooms very comfortable.spa and rooftop...เพิ่มเติม
I will be travelling soon and am booked into this hotel for a couple of nights. I am a diabetic and want to know if there is a refrigerator in the room for my meds
8 กันยายน 2016|
คำตอบแสดงคำตอบทั้งหมด 3 รายการซ่อนคำตอบทั้งหมด
คำตอบจาก Chandresh K | รีวิวสถานที่ให้บริการนี้ |
Yes there is a mini fridge in the room
We want the space for the party. Get together of students about 50 adults or more. Party will be held in July. You have arrangement of banquet & DJ all.
what is the basic cost for the same ?
14 พฤษภาคม 2016|
คำตอบแสดงคำตอบทั้งหมด 2 รายการซ่อนคำตอบทั้งหมด
คำตอบจาก ClarksGroup | ตัวแทนสถานที่ให้บริการ |
Dear Mr Rajeev,
As per your requirement, we do have arrangements for the banquet party and DJ. Please contact Mr. Baldev Thakur (DGM Banquets) Mb No. 9351555612 for the further information.
Very bad experience with clarks amer.
I had informed them in advance when I would be reaching. No tika welcome, no cookies, no information by the staff at reception about what all is there. The check in was not welcoming.
The room was not ready as the minibar empty and the bathroom was dirty. The bath tub had no stopper, no jet in the loo, though should have taken the hint from the mug on the edge of the bath tub. The dryer was not working and moisturiser almost empty. There was a smell in the loo and I requested at the reception to change the room. After no response from them for an hour. I decided go to the reception and not call them as they obviously think phones are there for show.
Finally my room was changed.
At the time of check out they actually made me feel like a thief. Instead of checking the room discreetly like all the hotels do or to ask me to be seated while they complete the check out formalities, wink wink, they asked me have you taken something from the minibar. I replied no my lord. He said wait here and called someone, with me standing right infront of him and said check if everything is in the room. Imagine the embarrassment. They did not offer the courtesy to help me with the bags till gate and when I asked for it firstly they ignored and then when I requested again did they send someone who was doing it so half heartedly I asked him not to do such a big favour on humanity and helped my self by picking both the bags.
The food was good. That is all I enjoyed.
I have few questions.
Was it because I was a polite customer, because guest surely I was not, that I was treated this way. If I had made a scene at first go at not being welcomed and room being dirty and would have been screaming at the top of my lungs to get the room changed, they would have done it quickly. Is it that customers are treated better when they are angry and not when they are good.
Was my mistake in booking through make my trip. Is there different treatment for guests from direct and indirect sources.
Should make my trip have checked in with me if the services are up to date. Have I got everything that I paid for if not over and above.
Advice for make my trip. If you are not just some mediator then there should be coordination from your side to check during the stay, not after it, if your customer is being treated like guest by the hotel. You should provide some small gift, be it just a card for the customer when they arrive. It will help you provide the connection. If you are just a mediator, kindly ignore the advice.
13 กันยายน 2015|
"Better not to opt this hotel, lot of other options in city"