Hello! We had booked our rooms here for a business stay and had planned on taking our clients here for dinner and entertainment. Our reservations were made in advance. Upon check in, we were informed that our room was not available . The front desk staff, as well as the manager were very rude and unaccomodating. We ended up staying at the Wyndham Garden in Niagara Falls, NY. Our room was lovely, it was 1 block from the park. It was recently remodeled and half the price of the casino. There are many places to eat in the area so there would be no problem with that. Happy travels to you!

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No they don’t. The Sheraton offers $80 FREE casino credits for every room booked and is connected to Casino

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Alesha, as our fellow travelers commented above, check in is at 4pm, however they are flexible and will get you in as soon as a room becomes available. We were early @1:30pm and were able to leave our luggage at the concierge, go exploring and were alerted with a call when our room was ready!

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No, but there are restaurants on property. The buffet is reasonable and pretty good, I didn't care for the cafe though. There are restaurant within walking distances, I we liked TGI Fridays right across from hotel short walk, even ate breakfast there.

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I just made a reservation there for next week. They gave me the option to receive one on my email or get one right now. I always get my confirmation number over the phone and also have them email one. Just call them back. Make sure you got the room facing the FALLS, the floor you want, a non smoking room, one king, or two queens, and dinner reservation if you're eating at the Casino. Then Relax and get ready for a great time. See you there.I'll be at the machine with all the BELLS. Good Luck.

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