A group of my family stayed at this hotel lasts October. My brother had made the reservations online (I think through booking com). He also spoke with someone at the hotel several times before we arrived. (However, I think it was a different person each time he called). They still messed up our reservations. He had called to cancel a couple rooms ahead of time, but when we arrived we found out that one had not been cancelled - even though he had supposedly spoken to the manager to do the cancellation. We ended up paying one night for the room that they did not cancel!

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Most of the rooms have been updated. Checked beds when we arrived and no bed bugs. Room very clean. Spoke to some other people that were also staying there and they had no problems either. Believe they dealt with that problem.

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