My husband and I spent 1 night at the Royal Kona Resort. The resort grounds are beautiful and the location is great however the rooms could use some updating. The room was clean but old. We got an Ocean Front room and yes we could...เพิ่มเติม
What a lovely place. Room was clean and we loved the floor to ceiling wooden shutters, yes there were windows in behind that had amazing views. Breakfast outside looking over the ocean was fantastic. We could watch all the people swimming with the dolphins. The...เพิ่มเติม
Hi Joanne and everyone else. I just returned from the Big Island myself yesterday and spent some time at the Royal Kona also and enjoyed it. I just want to say that it is my understanding that when a service fee is added to a group of 6 or more, that it is indeed considered the tip. I thought that it is why the amount is always higher than the standard 15% and is therefore incorporated mandatory in groups of 6 or more even here in California. I do not believe that another tip should be added. I look forward to reading some clarification of this. Mahalo
6 เมษายน 2017|
คำตอบจาก Curtis A | รีวิวสถานที่ให้บริการนี้ |
No added tip is required; tho you can add for exceptional service. I personally regard mandated tips as offensive since tips are for quality of service, a reward, meritocracy. Mandatory tips reward bad service equally with... เพิ่มเติม
No added tip is required; tho you can add for exceptional service. I personally regard mandated tips as offensive since tips are for quality of service, a reward, meritocracy. Mandatory tips reward bad service equally with great so there's no incentive for staff to go the extra mile for better rewards. Also, when I asked about the hotel service fees they include tips for housekeeping and others, undefined (I learned that visitors are taxed for services, etc to support paying for state mandated health insurance so it doesn't totally come out of cost of business. Share the wealth.
Hi, could you please confirm you have car parking available? and if so what is the cost to park a car at the hotel?
4 เมษายน 2017|
คำตอบแสดงคำตอบทั้งหมด 11 รายการซ่อนคำตอบทั้งหมด
คำตอบจาก DofSales | ตัวแทนสถานที่ให้บริการ |
Aloha! Yes, we do have a parking lot available and out hotel guests are offered a special rate of $12 per day. Mahalo!
"King corner suite on ocean side in the main building are the best rooms"