คำตอบจาก Nopporn Jetsadajaratkul, General Manager ของ โบทานิก้า เขาใหญ่
ตอบกลับเมื่อ 28 ก.พ. 2020
Dear Value guest, We are very glad to hear that you had a wonderful stay with us and appreciated the peaceful atmosphere at the hotel. Thank you for taking the time to share your experience with other travelers. We hope to make Botanica Khao Yai Resort is your new home on all your future visits to Khao Yai. Looking forward to having you back with us soon. Warm regards, Management Team
คำตอบจาก SeksanRYC, Front Office Manager ของ โบทานิก้า เขาใหญ่
ตอบกลับเมื่อ 7 ธ.ค. 2019
Dear our valued guest (sirisirikul) We are incredibly grateful that you took the time out to leave us this note. Our resort values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Sent on behalf of Mr.Nopporn Jetsadajaratkul - General Manager Best regards, Seksan Rayacherd | B-Harry Cluster Front Office Manager
คำตอบจาก SeksanRYC, Front Office Manager ของ โบทานิก้า เขาใหญ่
ตอบกลับเมื่อ 7 ธ.ค. 2019
Dear our valued guest (She Kittikha N) We are incredibly grateful that you took the time out to leave us this note. Our resort values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Sent on behalf of Mr.Nopporn Jetsadajaratkul - General Manager Best regards, Seksan Rayacherd | B-Harry Cluster Front Office Manager
คำตอบจาก SeksanRYC, Front Office Manager ของ โบทานิก้า เขาใหญ่
ตอบกลับเมื่อ 13 พ.ย. 2019
Dear Mix M Thanks for taking the time to share your opinion on Tripadvisor.com. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. We look forward to serving you again. Should you require any further information and or assistance, please do not hesitate to ask. Sent on behalf of Khun Nopporn Jetsadajaratkul - Our General Manager Best regards, Seksan Rayacherd | B-Harry Cluster Front Office Manager
Dear Troylee123,
Thank you for reaching out to us via TripAdvisor.
As with other service related business and social media trends - all guest feedback is valued (positive and not so positive) helping us to identify areas that may have been missed or in praising the team members who went above and beyond.
Each and every part – detail of our property (facilities to services) are expected to be in order to meet your expectations and to the standards we are known to offer.
Rest assured, we will screen all points that have been previously mentioned and if at any point, you experience any issues or challenges – please do let us know (via the Front Office / Reception) which are available 24 hours.
If you have any other queries or requests please do not hesitate to ask.
I and the team are looking forward to having you stay with us and thank you for selecting Botanica Khao Yai as your preferred property for your visit to Khao Yai.
Best regards,
Christopher Cribbs
Cluster General Manager
Botanica Khao Yai
Greenery Resort
Khao Yai Convention Center
Good morning Corrine C,
Greetings from Botanica Khao Yai!
Our units unfortunately do not offer "full" kitchenette or washer dryer presently.
Alternatively we do have laundry services available (nominal fee) wash and fold - as well as pressed and hanging (no dry cleaning). Depending on the time of day the items are sent out - same day return is possible.
We look forward to welcoming you and your family to Botanica Khao Yai.
Best regards,
Christopher Cribbs
General Manager
Hi Bryan L,
As the transportation does vary - departure points and times - please send a quick email to our Front Office team (info) via our website and we will send you the most recent transportation information we have. Looking forward to having you stay with us! Apologies as the system does here does not allow us to post email addresses.
Best regards,
Christopher Cribbs
General Manager