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I don't recall a coffee maker in the room in the Bellarena section. They used to have coffee makers in the Playa Blanca main hotel rooms. This was a year or two ago. If you ask they might place one in your room. Never hurts to ask. The coffee at the restuarant/bar and the main lobby bar is very good. The buffet....not so much. Have fun stay safe.
There may or may not be a pay phone in the lobby. My wife's Telus (she's got a contract plan & I don't...mine didn't work) allowed her to send and receive texts for a very small cost. There will be WiFi in the lobby (kind of slow but there) for a very small cost. The phone number for the hotel is +53 45 248088 if you want to contact them directly to find out what arrangements can be made. Your travel agent might be able to find out more.
Some decent snorkeling can be found at Playa Mal Teimpo. It's the very first beach marked with a large sign on your left going down the main sandy road towards Seirena the last beach. There is a reef about 50 meters from shore right at the main path to this beach. It's still fairly shallow at the reef. Bring some buns or bread with you...lots of fish to see. Be careful and have fun! This beach is my favorite on the island. Usually very quiet...not many people go to this beach.