Warm Greetings from U Samui!
Thank you for taking your time to review your recent stay with us. It was a great pleasure to learn that you enjoyed your time with us. I appreciate your valued feedback and will for sure share your kind words with our team members. We hope to have the opportunity to welcome you back for another pleasant stay at U Samui. Until then, we wish you all the best

Warm Greetings from U Samui!

We are truly sorry that we did not live up to your expectations, and that your stay with was not as satisfying as we wish to provide for you, especially during breakfast hours and for our restaurant service. We regret and apologize for any inconveniences experienced during your stay. We appreciate your valuable feedback which it is extremely important to us, as it allows us to ascertain where we are meeting our guests’ expectations and more importantly it allows us to attend to any issues our guests may experience during their stay. Rest assured we have already had a meeting with the team to specifically discuss your feedback and will continue to improve in the areas where we are sadly lacking.

Our entire team is dedicated to delivering the perfect vacation experience for our guest.
We are truly sorry we didn't accomplish this for you.

Warm Greetings from U Samui! Thank you for taking your time to write a review about your recent stay with us. We are happy to read that overall you had a good time! Thank you for your kind compliments to our team! We hope to have the opportunity to welcome you back again to a pleasant stay with us.