Dear PHA2499,


Sawasdee Krub!

Sincerely greetings from Palm Square Kata Beach!

Thank you very much for your straight-detailed review on our Trip Advisor site subsequent to your recent visit with us.

Upon reading your candid review, we were truly saddened and understand that we were unable to lived up your expectations in regards with our popular thai dessert Mango Sticky Rice .

We consistently strive for the highest level of food and service and your feedback is giving us great insights on areas in need for improvement.

We have taken steps to prevent any further incidents from occurring and greatly regret that we didn't meet your total expectations with us.

Despite the shortcomings you experienced, we would like to ask our deepest apology on this matter.

We still look forward to a chance to welcoming you back to regain your trust in the quality of our food standards.

Once again, thank you very much and wish you the very best!

Khub Khun Krub!

Sincerely yours,
Palm Square Team

Dear Valued Guest,

Sawasdee Krab!

Greetings from Palm Square Kata Beach !

Thanks a lot for taking time to write to us on your straight-detailed Trip Advisor feedback.

Indeed, it was our pleasure and delighted to read that you came all the way via our Trip Advisor's page. However, it is a let down on our side that you've had only a mediocre visit and not a pleasant one. We were truly saddened to hear this!

We have noted your comment on the service standards and have shared your comment with our FB Manager in order to cascade to all of our team about your experience with us.

Rest assured that remedial actions are in place to ensure this incident doesn't reoccur in the future.

Once again, thank you for the feedback. We do hope that none of this shortcomings will not deter you to visit Palm Square again and by this time we were confident enough you will have a very pleasant and wonderful Palm Square Experience!

Khun Khun Krab!

Sincerly yours,
Palm Square Team

Dear Valued Guest,

Sawasdee Krap!

It is great to see you took time to share your fantastic review on Trip Advisor. Com. Big thanks!

From your review, we were happy that you had a positive and memorable Palm Square experience

We appreciate your positive highlights on our foods, drinks, atmosphere and our live music as well. Thank you very much for this generous feedback such as yours as we were ALWAYS striving to ensure we offer BEST PALM SQUARE HOSPITALITY to all our valuable guests.

Nothing makes us happier for your return visit with us we're Team Palm Square truly awaits you

Once again, biggest thanks for sharing this wonderful review on Trip Advisor and for choosing Palm Square as your topnotch dining destination here in the island of Phuket.

Khub Khun Krab Mak Mak!

Warmest Regards,
Palm Square Team

Dear Valued Guest,

Thank you so much for taking time to share your experience via pur Trip Advisor's page. We were happy to know you visited our restaurant many times and each visit were truly a pleasant one. We appreciate your comments about reataurant atmosphere and were glad that our team has provide you with excellent levels of service.

We look forward to welcoming you back in the near future. Thank you very much.

Best Regards,
Palm Square Team