Dear Safari664594,

Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa.

I am very happy to hear that you have enjoyed your stay and were satisfied with the service and facilities we provide. Your positive feedback is much appreciated and is truly an encouragement for us as we try to achieve even higher standards of service in order to exceed our valuable guests' expectation.


With this in mind, we once again thank you for your feedback and most certainly do look forward to be able to welcome you ‘home’ once again to Hilton Phuket Arcadia Resort & Spa in the near future.


Until then,

Prakash Viswanathan
General Manager
Hilton Phuket Arcadia Resort & Spa

Dear Khun Udomsakud,

Thank you very much for your most generous review and for sharing your experience at the Hilton Phuket Arcadia Resort & Spa.

My team and I are very pleasure to read your feedback comments about your recent stay and very glad to know that your stay at our resort was exceptional, as that you found ‘Hilton Phuket is a big hotel, the resort has provided a ‘tram’ service all around the resort, the room is comfortable, the resort has 5 swimming pool and along to our ‘Hospitality’ that contributed to making your stay experience, which would confident you to “ … Hilton Phuket is really excellent”. Thank you very much.

Khun Udomsakud, it was a great pleasure to have you stay with us, and thank you very much once again for your review feedback, we most certain do look forward to welcoming you and your family back to the Karon Beach and Hilton Phuket Arcadia Resort & Spa again in the near future.

Wish you safe travels home, and hope we can meet again.

With my kind regards,

Markus Kosch
General Manager
Hilton Phuket Arcadia Resort & Spa