Thank you for taking the time to write and provide valuable feedback via Tripadvisor regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. The team and I sincerely appreciate it.
We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We use negative feedback as a management tool to reflect, address and remedy as part of our ongoing efforts to provide our guests distinctive service. Above all, as hosts, we strive to welcome and entertain our guests and friends with warmth and generosity.
We hope to welcome you once again for another 5 star worthy stay in our beautiful destination.
Kindest Regards
Leah