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Devan Bhaskaran General Manager ของ โรงแรม เดอะ ราชา เป็นผู้เขียนตอบรีวิวนี้
ตอบกลับเมื่อ 24 มี.ค. 2022
แปลรีวิว
Dear _N153ZE,
Warm greetings from The Racha.
Thank you very much for your kind review. I am glad you have enjoyed the calm sandy beach, schools of fish in front of the beach, very clear water, suitable for relaxing: excellent service staff, the food, and the clean rooms with complete facilities. We take great pride in providing the best possible service to our guests, and your review will help us motivate our team to strive for even higher goals.
Thank you again for choosing The Racha, it has been our pleasure to serve you, and we sincerely hope to welcome you back again soon.
Thank you for the review. It is truly disappointing to learn that we had not lived up to your expectations. I wish you could have given us your feedback while you were here, especially regarding the expensive parking and speedboat fee, so that we could rectify the situation as we constantly endeavour to ensure that all our guests leave here with pleasant memories.
Please get in touch with me directly should your travel bring you to The Racha again.
Thank you very much for your kind and detailed review. My team and I are glad that you have enjoyed your stay with us. We take great pride in providing the best possible service to our guests, and your review will help us motivate our team to strive for even higher goals.
Thank you once again for choosing The Racha, it has been our pleasure to serve you, and we sincerely hope to welcome you back again soon.
Thanks so much for your kind review. I'm delighted to hear about The Racha is a perfect place to relax, a beautiful hotel endlessly looking at the sea view, beachfront villa and private, lovely staff, and the delicious food.
My team and I are looking forward to welcoming you back soon.
Thank you very much for your kind review. I am glad that you booked your reservation with the hotel directly. The restroom water at the Lounge was yellowish on the day of your check-in is due to broken main water piping to the shop lots was leaking and was later fixed.
Racha is a great place to relax and enjoy water sports activities. We take great pride in providing the best possible service to our guests, and your review will help us motivate our team to strive for even higher goals.
I certainly enjoyed sharing your comments with the team, and we all look forward to welcoming you back soon.