We would like to warmly thank you for taking the time to provide us with your feedback.
Our location is something that we pride ourselves on, so it is a pleasure to read that you enjoyed it, along with the swimming pool, our Kid’s Club and the overall atmosphere at the hotel.
Regarding the age/look of the building, we are pleased to say that we are working on a number of initiatives to address this, including painting the interior of our corridors, so we appreciate the feedback. As for your comments on the flooring in your room, this has been passed on to our Engineering and Housekeeping teams, so thank you for raising it with us.
We hope to have the opportunity to welcome you back in the future.
Digital Marketing Manager