Dear panthita4318

Thank you for choosing to stay at our resort and for taking the time to share your experience. We are thrilled to hear that you had a perfect and relaxing stay with us.

We're delighted that you enjoyed the beautiful view and the large swimming pool. It's great to know that the privacy of our guests is valued and that you had a peaceful and enjoyable time during your stay. The beach provides a perfect setting for morning walks, and we're glad you were able to take advantage of that.

Our team takes pride in providing excellent service, and we're thrilled to hear that our staff impressed you with their lovely and attentive service. Your kind words will be shared with them, as they will be delighted to know that they contributed to your positive experience.

Thank you for choosing our resort, and we look forward to welcoming you back for another memorable visit in the future. If there is anything else we can assist you with, please feel free to reach out to us.

Warm regards,
Milos Zivkovic Mickey
Resort Experiences Manager

Dear pimchanoky2023

Thank you for sharing your feedback with us about your recent stay at Hyatt Regency Phuket Resort. We apologize for any inconvenience caused during your stay.

We are sorry to hear that you were disappointed with the beach in front of our hotel. We strive to maintain a clean and beautiful beach for our guests to enjoy, and we regret that we did not meet your expectations in this regard. We will certainly take your feedback into consideration as we continue to improve our beach and oceanfront experience. In addition, snorkeling at our house reef during high tide is highly recommended where you can see beautiful corals and marine life.

We also apologize for the unpleasant smell in your room. This is not the type of experience we want our guests to have, and we will work to ensure that this does not happen in the future.

We are glad to hear that you enjoyed our swimming pool, and we hope that this aspect of your stay made up for any shortcomings you experienced elsewhere.

Thank you for choosing to stay with us, and we hope that we will have the opportunity to welcome you back in the future for a more enjoyable experience.

Best regards,

Milos Zivkovic Mickey
Resort Experiences Manager

สวัสดีครับ คุณ Coastal57527861422

ผม มิ้กกี้ Resort Experience Manager โรงแรม ไฮแอท รีเจนซี่ ภูเก็ต รีสอร์ท ขอขอบคุณท่านที่สละเวลารีวิวโรงแรม
ผมดีใจที่ทราบว่าท่านประทับใจการเข้าพัก การบริการและสิ่งอำนวยตวามสะดวกต่างๆจากทางโรงแรม โดยเฉพาะ Casa Boho ซึ่งผมจะนำคำชมนี้ไปแชร์ให้กับพนักงานเพื่อเป็นกำลังใจในการบริการต่อไป

และหากท่านมีคำแนะนำสิ่งใดเพิ่มเติม สามารถติดต่อทางผมหรือทางโรงแรมได้เลยครับ ทางเราหวังว่าจะได้มีโอกาสต้อนรับ คุณ Coastal57527861422 กลับมาพักกับเราอีกครั้งและกลับมาชิมคอกเทลและเครื่องดื่มอื่นๆของเรานะครับ

ขอแสดงความนับถือ

Mickey