Dear valued guest,

Many thanks for leaving a comment regarding your recent stay at CityInn Hotel Plus- Ximending Branch. While we are glad to know that you satisfied with our location but regret that the cleanliness didn't meet standard. Meanwhile, I am very sorry for any inconvenience occurred during your stay. We are aware of the sound insulation issue in our building. We have tried very hard to find a better solution for it. The improving project is proceeding and will be finished in a few months.

We will do our best to improve these problems so that we may serve our guests better in the future. One again, thank you for your feedback, hopefully we can welcome you again!

Sincerely yours,

Nicole Tzeng
Hotel Supervisor
CityInn Hotel Plus - Ximending Branch