Would have ranked it Very good if it... - คอสมอส โฮเต็ล

Dear Guest, Dear JacksonWu1,

Thank you for sharing your feedbacks regarding your stay with us at Cosmos Hotel - Taipei!

Your comments regarding our 3rd floor breakfast service are focusing our attention. We are of course very concerned by your disappointment and would like to investigate deepeer in order to understand the reasons. Please be certain that we are paying a lot of attention on our guest's suggestions to continuously increase the quality of our service. Therefore, I am really eager to get the chance to know more about the food that did not satisfy you. Please feel free to contact me at gro.cosmos@cosmos-hotel.com.tw.
About the service provided during the Brunch session on the 1st floor, we are aware that we have met some issues, and are deeply sorry about the slow service. Our management team has already took the decision to increase the manpower and to modify our organisation system in order to provide the most efficient quality of service.

Once again, I would like to thank you for sharing with us your comments and are also hoping to get the chance to serve you again in our hotel in order to show you our continuous improvments!

On behalf of the entire Cosmos Hotel's team, I would like to send you our best wishes for 2013!

Guest Relations Department of Cosmos Hotel - Taipei.