สะดวกสบาย บริการดี แต่เก่า - คอสมอส โฮเต็ล

Dear valued guest,

Thank you for choosing Cosmos Hotel as your accommodation during your trip in Taipei, and taking your time to share your feedback with us. We are glad to know that you are content to our convenient location, breakfast, restaurant, staff service, comfortable and clean room. Your feedback would definitely encourage our team to perform a better service.

However, we are very sorry to hear because of the bathroom clean problem made you inconvenient. Thank you for bringing this issue to our attention. We already informed the related departments and will make sure to make improvements in this.

Once again, we are truly sorry for the unsatisfactory experience you had with us and deeply appreciate your feedback that provides us an opportunity to become better.

We hope to welcome you back to the hotel in the not so distant future.

Sincerely,

Kenny Ho 何梓清
Assistant Director Of Rooms Division 客房營運部副協理