Thank you for staying with us at Hotel Mystays Sakaisujihonmachi and having time to give us your experience of staying with us. Our hotel is located in center of the business districts between Kitahama station and Sakaisuji-Honmachi station, so in weekly days, plenty of good restaurants that offer you good dishes by cheap price. We are so glad to read that you found the good restaurant and cafe you mentioned. Also, I'm terribly sorry to read your experiences that you had tough time to stay in the room due to the size of the room and the noise of construction. If there were room available, we would be able to change your rooms; although, we made you feel disappoint at us. We will sure to strive our best to meet our guest's satisfaction and expectations such as removing the stains on the carpet with our housekeepers.
I appreciate that you praised us for our English level. Even though our English has not been as fluent, we will try to speak in English in order to assist our guests very well because many guests who are from all over the world choose our hotel to stay.
I am so grateful to you that you taking your time to put your comments and having your time with us in Osaka, Japan. In consequence, receiving important review from you, we've been thinking what we can do for our guests far more than we used to think.
Again, thank you so much.
Receptionist, Daiki Kawasaki