เราสังเกตเห็นว่าคุณกำลังใช้เบราว์เซอร์ที่ไม่สนับสนุน เว็บไซต์ Tripadvisor จึงอาจแสดงผลอย่างไม่ถูกต้องเราสนับสนุนเบราว์เซอร์ต่อไปนี้: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Customer Care HRHLC Owner ของ Hard Rock Hotel Los Cabos เป็นผู้เขียนตอบรีวิวนี้
ตอบกลับเมื่อ 19 ต.ค. 2021
Dear Julesrulz4444,
Thank you for sharing your thoughts about your recent visit to Hard Rock Los Cabos. We are utterly pleased to confirm your satisfaction with the service and amenities provided at the resort.
We are disappointed to know that your impression of the hotel was affected by the service provided at Los Gallos restaurant, rest assured that your feedback is of the utmost importance for us and shall be used to improve our services.
We at Hard Rock Los Cabos always strive to deliver unparalleled service and achieve to create one-of-a-kind experiences for our guests that shall be remembered for a lifetime.
Rest assured that our Rockers: Ivan, Celso, Alan, and Luna shall be commended for their superb performance which contributed to making your stay an amazing time.
We deeply appreciate the fact that you chose us as the location to spend your holidays and we look forward to hosting you again in the near future.
Kind regards!
Arturo Zapata Customer Care/ Hard Rock Hotel Los Cabos.