Dear Khun Frankkyyy,

Thank you very much for your nice review. This was a high pleasure to welcoming you during your vacation trip. We are delighted to hear that you have an enjoyable experiences during stay with Oakwood Hotel & Residence Sri Racha, We shall pass your compliment to our team as result effort from their dedication.

Thank you very much to share this memory,
We all looking forward to welcome you soon for the next visit.

Kind Regards,

Somboon Nasueb (Alex)
Executive Assistant Manager F&B
Oakwood Hotel & Residence Sri Racha

Dear Khun Apisitfame01,

Thank you very much for your nice review. This was a high pleasure to welcoming you during your vacation trip. We are delighted to hear that you have an enjoyable experiences during stay with Oakwood Hotel & Residence Sri Racha, We shall pass your compliment to our team as result effort from their dedication.

Thank you very much to share this memory,
We all looking forward to welcome you soon for the next visit.

Kind Regards,

Somboon Nasueb (Alex)
Executive Assistant Manager F&B
Oakwood Hotel & Residence Sri Racha

Dear Khun Katex999

First of all, we regret to learn of your dissatisfaction and inconvenience caused regarding the substandard services during your stay at Oakwood Hotel & Residence Sri Racha.

Please accept our sincere apology for the inconvenience caused by the incidents transpired. We certainly appreciate your patient and kind understanding. Please rest assured that all the incidents have been brought up to our top management to rectify the problems and to prevent situation like these from occurring again in the future.

Khun Katex999, I understand how disappointed you are due to the unexpected
and consecutive problems, but please be confident that we will always take care of you and bring back your trust on our service.

In the meantime, if there is anything we can do to assist during your stay and to make your stay
more enjoyable, please do not hesitate to us.

We also hope you will allow us to restore your confidence in Oakwood Hotel & Residence Sri Racha by returning to stay with us on your next visit to Bangkok so that we may demonstrate our commitment to serving
you better.

We will maintain our professional services on our further action and developments.

Kind Regards,

Somboon Nasueb (Alex)
Executive Assistant Manager F&B
Oakwood Hotel & Residence Sri Racha