Dear Khun Sunshine22123680933,
Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay regarding breakfast dining time. Accept our sincere apologies for this inconvenience. Please be assured that we take your concerns seriously and view them as an opportunity to enhance our services.

We genuinely value your feedback as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience. I already passed your fine observation to our operational time to ensure we visit all the areas so that we meet every guest's expectations while checking in and also ensure smooth breakfast service.
On the other side, it's delightful to learn that you had an amazing experience during your stay with us, and hope enjoyed the well-maintained cozy spacious room filled with the extensive amenities you needed and hotel facilities. Our infinity pool and rooftop bar do offer spectacular views and we hope you had the opportunity to enjoy them including onsen

Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. Your satisfaction is of utmost importance to us. Thank you for choosing Oakwood Hotel & Residence Sri Racha, and we look forward to welcoming you back in the near future.
Warm regards,
Lina Abdullah

Dear Khun Narathp,
Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.
It's delightful to learn that you had an amazing experience during your stay with us and hope enjoyed the well-maintained cozy spacious room filled with the extensive amenities you needed and hotel facilities such as a fitness center, golf practice area, and kids club. Our infinity pool and rooftop bar do offer spectacular views and we hope you had the opportunity to enjoy them including onsen
Our dedicated team takes great pride in providing exceptional service to our valued guests, and it's truly heartwarming to know that you found them to be welcoming and friendly throughout your stay and enjoy the great ambiance offered by us. Thanks a lot for recognizing our Housekeeping Supervisor Khun Ball, Khun Nim, and the room attendant Kae for their attention to detail and great service mind towards you.
We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. “Home away from Home” Thank you once again for choosing to stay with us, and we look forward to serving you again soon.
Warm regards
Lina Abdullah

Dear Khun G439RQ_,
Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.
We're absolutely thrilled to learn about your amazing experience, and we genuinely appreciate your kind words. Our dedicated team takes great pride in providing exceptional service to our valued guests, and it's truly heartwarming to know that you found them to be welcoming and friendly throughout your stay and enjoyed the great ambiance offered by us. Thanks a lot for recognizing Khun Ball, Khun Nim, Khun Mek, and khun Kae for their attention to detail and great service mind towards you.
It's delightful to learn that you enjoyed the well-maintained cozy spacious room filled with the extensive amenities you needed and hotel facilities. Our infinity pool and rooftop bar do offer spectacular views and we hope you had the opportunity to enjoy them including onsen.
We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. “Home away from Home” Thank you once again for choosing to stay with us, and we look forward to serving you again soon.
Warm regards
Lina Abdullah