การเข้าถึงระบบขนส่งสาธารณะนั้นง่ายมาก! - โรงแรมโนโวเทล ลอนดอน เวสท์

Dear Victoria, We would like to thank you for this review about your recent experience in our hotel.

We are delighted that you appreciated the proximity to local dining options and our hotel facilities. It is great that our breakfast offerings and the warm welcome from our team contributed positively to your stay.

However, we understand that our commitment to cleanliness did not fully meet your expectations. We strive to maintain high standards of cleanliness and our daily housekeeping is a testament to that. We regret any oversight in this area during your visit and assure you that we continuously seek to improve our services.

Nonetheless, we are pleased that you enjoyed the tranquility away from tourist crowds and the ease of accessing public transportation from our location. Our proximity to the Hammersmith Underground Station and various London attractions, coupled with our chic lounge bar and pet-friendly accommodation, make us a convenient choice for travelers seeking both comfort and convenience.

The entire team really hope we can welcome you back on a future occasion.
Kindest regards,

Anastasios Agiannitis, Guest Relations Manager