ห้องพักแรกที่แย่มาก - โรงแรมเมอร์เคียว แมนเชสเตอร์ พิคคาดิลลี่

Thank you for sharing your experience and providing valuable feedback. I sincerely apologize for the issues you encountered with your initial room. It’s not the standard we aim to provide, and we appreciate you bringing this to our attention. I’m glad to hear that our reception team was able to assist in arranging a much better room for you, though I regret the inconvenience caused by the room change and the key issues. We take your feedback seriously and will address these matters to improve our guest experience. We hope to welcome you back and provide a smoother, more enjoyable stay next time!