ไม่แนะนํา - โรงแรมเมอร์เคียว แมนเชสเตอร์ พิคคาดิลลี่

Thank you for bringing this matter to our attention, and we sincerely apologize for the frustration you experienced during your stay. We understand how concerning it must be to have been charged twice, and we are sorry for the inconvenience caused. This is certainly not the level of service we aim to provide, and we regret that our customer service team did not respond to your refund request promptly.

We would like to resolve this issue as quickly as possible. Please contact us directly at the hotel so we can investigate the charges and ensure that the appropriate refund is processed.

Once again, we apologize for the inconvenience and hope we can make this right for you.