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Dear joshuad802

Your detailed feedback regarding your stay at Hotel Crowne Plaza Zürich is highly appreciated. It's delightful to hear that you were pleased with our ample gym facilities and the extensive breakfast we offer. We're also glad you found our location to be convenient.

We apologize for any inconveniences you may have experienced with our service and the room temperature. Your comfort is our utmost priority, and it's regrettable if we missed the mark this time.

Your insights are invaluable and we genuinely hope that you will afford us another opportunity to serve you better in the future.

Sincerely,
Hotel Crowne Plaza Zürich Management