ไม่มีอะไรจะตะโกนถึงบ้าน - เอ็นเฮทลากูนาปาลาเซ

Dear Guest,

thank you for sharing your feedback on TripAdvisor following your recent stay at the NH Laguna Palace.

It is always encouraging to hear positive feedback. However, we never forget to pay particular attention to the mentioned downsides. Our customers are a wealth of information and we need any kind of feedbacks to strengthen and improve our service.

Firstly, we would like to express our deepest apologies for not having made your stay as memorable and enjoyable as possible.
As a teachable moment, we have shared your feedback and all your comments shared with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the inconveniences experienced during your stay from occurring in the future.

Once again, thank you for your valued feedback and we hope to serve you again in order to let you change idea and , for sure, to let you fell a different experience.

Yours Sincerely