Tatiana - พนักงานร้านอาหารหยาบคายมาก - เอ็นเฮทลากูนาปาลาเซ

Dear Jadang86,
Thank you for the trust you have placed in our hotel, NH Laguna Oakace and for taking time to write to us in detail all problems you experienced during your stay.
First of all, please accept our sincere apologies for the treatment received on behalf of our staff and the hotel management.
FB Manager has been informed about your experience and we are pleased to inform you that corrective measures have been taken so that what happened will not repeat again.
We would like to assure that our first aim is to let the guest feel cared and like at home and we are sorry that we were not able to show it you you.
Finally, we are grateful that you have given us the opportunity to share your comments and we ensure you that they are valued.
Hoping to welcome you back at NH Hotels.
at your disposal