Dear yayeep,
Thanks so much for your review. It’s awesome to hear how much you enjoyed service from us, especially from our General Manager and from Khun Johnnie, our Food and Beverage Manager. We're especially pleased you enjoyed the birthday surprise and meeting service – we invest a significant amount of time into sourcing and maintaining the quality and value of this part of our service.
Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Sincerely yours,
Sirawit Wisittasak
Front Office Manager
Renaissance Pattaya Resort & Spa