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Thank very must for trusting in service quality, and productivity of Mason!!! We really happy to hear that you recommend our hotel to online society. Especially, when you deep in detail of Receptionist, Breakfast, Guest Privacy, and etc. we already know that time of training is valuable to us. Therefore, we would like to inform that your feedback is very important to let us know our position to move forward to the satisfaction. We would confirm that we will keep learning to find to the way to make them happy during stay with us. You Happy, I am Happy!!!!!
We extremely hope to give you warm welcome back to your second home in Pattaya.
Best regards, Mason Management team #MASONexperience
First of all, thank you very much for trusting in our service quality, we really happy to hear that you are appreciate with our service. We would confirm that we would keep learning to find the way for reaching guests satisfaction. Then, we would like to give you warm welcome back to your second home in Pattaya.
Best regards, MASON Management Team #MASONexperience
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff especially Khun Nut. We are glad to know you were pleased with the hotel overall both design and service We look forward to hosting your stay once again and continuing to exceed your expectations soon.
Thank you for choosing MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities and service. Your valued comment giving us a great power to continue serving the guests in the best way possible
I would like to thank you very much for choosing to stay at our hotel and would sincerely like to apologize for the inconvenience which you experienced during your stay. I am very concerned that this experience was not up to your expectations. Your candid and frank comments are of immense value in providing a focus for improvement MASON's products and services. Please accept my sincere apologies, and be assured that I have taken all the necessary steps to ensure our service and products return to an excellent standard immediately. I do hope that this has not marred your overall impression of Mason. Thank you for taking the time to share your opinions with us and wish to continue serving you in the best way possible.