Dear Lita677,

Thank you for sharing your positive impressions of our JW Marriott Hanoi, I take the liberty to reply back to you in English,

It is wonderful to read that throughout our hotel you experienced the JW Brand of service and hospitality that our brand and particular our hotel has been recognized for.
I am very proud of our associates, who as you noticed, enjoy what they do each day and look to create pleasing and memorable services,

Hope that when you share your experiences with your friends and family we will have the opportunity to assist in arranging their adventure here to Hanoi, please let us know if we can be of any help in the planning,

Thanks again for sharing, warm regards and safe travels ahead,

Mark van der Wielen
General Manager