Dear Fuzzyguy,

Thank you for your review on tripadvisor and for the feedback. Please accept our deepest apologies; we are sorry to have given you this unsatisfactory experience. we are deeply concerned when our regular guest was not satisfied with our service. I will indeed make a special mention to the rest of the team about the matter and the cleanliness.Should you have any suggestions which you feel would help to maintain and possibly improve our standard of service, we would sincerely appreciate your advice.Hope to have the pleasure of a return visit from you again in a near future.

sincerely,
w.sirikul