Thanks for sharing your experience at our Marriott Marquis Queen's Park.
For what pertains to your experiences, we have a walk through from the hotel through Benjasiri Park, which then only takes 5 minutes. The access (next too Goji Kitchen) is open from 5am to 9pm and in addition we have a complimentary shuttle from 7am to 11pm, that drops off and picks you up at the Emporium Mall. I am very sorry that you apparently were not aware of this as it would have surely made for a much more convenient and enjoyable stay. We will use your comments to share with our team and reinforce the importance of this important. Rest assured I will correct this immediately. I appreciate you letting me know of this!
Please let me know via email, how I can make amends and hope that we will see you back for what was expected and wonderful experience.
B. Attamana (David)