Dear panaros2021,
Thank you for taking the time to share your recent experience at the Sathorn Vista, Bangkok - Marriott Executive Apartments with us.
Please accept our apology for the inconvenience your have encountered. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. We appreciate you bringing it to our attention and will share your message appropriately within the organization.
Although we fell short of meeting your expectations during your past stay, I hope you will consider our hotel on your next visit so that we can better deliver upon the guest experience you deserve.
Warm regards,
Wasana J
Operations Manager