Dear saranpornl,

Greetings from the Millennium Hilton Bangkok!

Thank you for choosing our Yuan Chinese Cantonese Cuisine as your lunch during your recent visit and for taking the time to provide us with your valuable feedback.

Your kind comments on food and the friendliness of our staff are much appreciated, and have been shared with the relevant department heads and team members concerned. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel.

Rest assured that our team members endeavor to make a concerted effort to achieve ultimate guest satisfaction and we hope to welcome you back in the not too distant future.

Sincerely,

Josef Mikulka
Director of Operations
Millennium Hilton Bangkok

Dear kritsanai2014,

Thank you for choosing Yuan restaurant as your dining place during your recent visit and for taking the time to provide us with your valuable feedback.

We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided.

Rest assured that our team members endeavor to make a concerted effort to achieve ultimate guest satisfaction and we hope to have the opportunity to welcome you back in the not too distant future.

Sincerely,

Josef Mikulka
Director of Operations
Millennium Hilton Bangkok

Dear Larywallop,

Thank you for choosing Yuan restaurant as your dining place during your recent visit and for taking the time to provide us with your valuable feedback.

We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided.

Rest assured that our team members endeavor to make a concerted effort to achieve ultimate guest satisfaction and we hope to have the opportunity to welcome you back in the not too distant future.

Sincerely,

Josef Mikulka
Director of Operations
Millennium Hilton Bangkok

Dear Nong N,

Greetings from the Millennium Hilton Bangkok!

Thank you for choosing the Millennium Hilton Bangkok as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.

We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided.

Rest assured that our team members endeavor to make a concerted effort to achieve ultimate guest satisfaction and we hope to have the opportunity to welcome you back in the not too distant future.

Sincerely,

Josef Mikulka
Director of Operations
Millennium Hilton Bangkok

Dear LoveTraveling23,

Thank you very much for your choosing to dinning at our Yuan restaurant and for taking the time to write us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

I was very concerned to read your comments which reflect dissatisfaction about your recent experience in our property. On behalf of the entire staff and Management, I would like to sincerely apologize for this bad experience. As hoteliers, our mission is to provide high quality services to our guests in order to ensure their satisfaction. I already relayed your experience to our relevant Department Heads for their immediate action as I cannot accept such feedback about our property. I will do the follow up with them based on the points which were not up to your expectations and satisfaction to ensure that we will just offer a top quality service.

We are grateful for your comments as such information enables us to continually monitor and improve the service we are offering. We do pride ourselves on our exceptionally high standard of service and I do sincerely hope you will not judge us solely on the basis of this particular experience.

Please contact me directly when planning your next visit. I would be delighted to handle your reservation and will personally ensure you receive the level of service you are accustomed to at Hilton.

We place great value on your custom and your continued relationship with Hilton. I look forward to welcoming you once more to Millennium Hilton Bangkok in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me

Josef Mikulka
Director of Operations
Millennium Hilton Bangkok