Dear Mr SonNnreview
Thank you for choosing to have lunch at The Rain Tree Cafe and providing your honest feedback on the a la carte restaurant experience.

Providing the highest level of cuisine and variety of flavors is our number one priority and we sincerely apologize for falling short of providing an anticipatory service and not meeting your dishes expectations regarding our Rain Tree buffet earlier this week!

We do spend daily time on training to prevent experiences as described by yourself to prevent from happening!

We do change daily the selection of our Rain Tree Cafe from the various venues and we do also have a Thai curated experience that you may have attended reflection dishes from various area of Thailand.
I have nevertheless share with our food and beverage team your note about to review the areas where we can improve.

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Ploenchit area
Sincerely,

Christian Vera
Venues Manager
The Athenee Hotel, a Luxury Collection Hotel, Bangkok
Christian.Vera@luxurycollection.com

Dear Akkapong K, thank you very much for taking your time and sharing your experience with us on TripAdvisor.

We strive to give all our guests memorable experiences and are delighted to see that our restaurant is a special treat to the lifestyle.

We look forward to welcoming you soon again in the future for another great experience.
Best Regards,

Christian Vera
Venues Manager
The Athenee Hotel, a Luxury Collection Hotel Bangkok

Dear godzillajung,
Thank you very much for taking your time and sharing your experience with us on TripAdvisor.

We appreciated your notes that we will share with Ms. Saendung, Ky and Marissa
We strive to give all our guests memorable experiences and are delighted to see that our restaurant is a special treat to the lifestyle.

I'm sure this review will motivate and encourage our team to deliver the highest service standards for all our guest...
We look forward to welcoming you soon again in the future for another great experience.
Best Regards,

Christian Vera
Venues Manager
The Athenee Hotel, a Luxury Collection Hotel Bangkok

Dear eweryop,
Thank you very much for taking your time and sharing your experience with us on TripAdvisor.

We appreciated your notes that we will share with Ms. Saendung...
We strive to give all our guests memorable experiences and are delighted to see that our restaurant is a special treat to the lifestyle.

I'm sure this review will motivate and encourage our team to deliver the highest service standards for all our guest...
We look forward to welcoming you soon again in the future for another great experience.
Best Regards,

Christian Vera
Venues Manager
The Athenee Hotel, a Luxury Collection Hotel Bangkok

Dear June V,
Thank you very much for taking your time and sharing your experience with us on TripAdvisor.
We strive to give all our guests memorable experiences and are delighted to see that our restaurant is a special treat to the lifestyle.

I'm sure this review will motivate and encourage our team to deliver the highest service standards for all our guest...
We look forward to welcoming you soon again in the future for another great experience.
Best Regards,

Christian Vera
Venues Manager
The Athenee Hotel, a Luxury Collection Hotel Bangkok