Dear plairayay,

Thank you for your review of our signature Cantonese restaurant The Silk Road. We are delighted to see you come to the restaurant. Thank you for your wonderful comments about our food and our asscociates K.Pavinee and me so far your positive comments will motivate us to continue to deliver a high quality of service.

We look forward to the pleasant opportunity to welcome you back again in the near future.

Best Regards,
Sarunyoo Ch.
Venue Manager The Silk Road
The Athenee Hotel, a Luxury Collection Hotel Bangkok

Dear fullmoonparty40,

Thank you for taking the time share your feedback on TripAdvisor about your recent dining experience at Silk Road.

We are delighted that you had enjoyed the authentic Cantonese cuisine prepared by Chef Kam and his team. As we pride ourselves on delivering a memorable experiences for our valued guests, we have unfortunately fallen short of our goal during your recent visit. I am very sorry that your dining experience at The Silk Road had not met your expectations and that you felt the service was not in correct way. We have shared your feedback among our team to ensure that we will provide exceptional service all the time as we are.

Kindly rest assured this is not our usual level of standards and steps had been taken to ensure that this was an isolated issue that is corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us and revisit our venue for an uplifted experience feel free to contact me directly at thesilkroad.theathenee@luxurycollection.com at anytime you convenience, I am look forward to the pleasant opportunity to welcome you back again in the near future.


Sincerely yours,

Sarunyoo Ch
Venue Manager The Silk Road
The Athenee Hotel, a Luxury Collection Hotel Bangkok

Dear 480siwan,

Thank you for your review of our signature Cantonese restaurant The Silk Road. We are delighted to see you enjoyed your overall dining experience and thank you for the wonderful comments about our associates Khun Pavinee,Khun Panida and Khun Supranee.

We look forward to welcome you back again soon.

Best Regards,
Sarunyoo Ch
Venue Manager The Silk Road
The Athenee Hotel, a Luxury Collection Hotel Bangkok

Dear kornn2021,

Thank you for your review of our signature Cantonese restaurant The Silk Road. We are delighted to see you come to the restaurant. Thank you for your wonderful comments about our asscociates K.Alicha,K Pavinee, and K Chotika so far your positive comments will motivate them to continue to deliver a high quality of service.

We look forward to the pleasant opportunity to welcome you back again in the near future.

Best Regards,
Sarunyoo Ch.
Venue Manager The Silk Road
The Athenee Hotel, a Luxury Collection Hotel Bangkok

Dear Jarongkorn,

Thank you for your review of our signature Cantonese restaurant The Silk Road. We are delighted to see you enjoyed your overall dining experience and special comment to our Signature Peking duck and Roasted pork with honey sauce and thank you for the wonderful comments about our associates Khun Warunyoo (Nut) and Khun Pavinee (Koy)

We look forward to welcome you back again soon.

Best Regards,
Sarunyoo Ch
Venue Manager The Silk Road
The Athenee Hotel, a Luxury Collection Hotel Bangkok