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Nikolay S General Manager ของ Ibis Bangkok Sukhumvit 24 เป็นผู้เขียนตอบรีวิวนี้
ตอบกลับเมื่อ 4 ธ.ค. 2019
Dear kalawao,
Thank you for your recent stay with us. I am sorry to learn that we could not live up to your expectations.
I apologize for the inconvenience with the noise, which I believe is caused by the nearby construction site. We could easily relocate you upon a request to a quieter side of the building. Indeed the hotel just opened and there was a case with unstable hot water flow for which I apologize. I can assure you that it has been fixed. The cleanliness has been addressed with the team and we continue to work on improvements.
Thank you again for your constructive feedback and I hope that you can give us another opportunity in the near future.