Dear Khun Wasamont,

Thank you for taking the time to share your feedback about your recent dining experience at Mercure Ibis Sukhumvit 24.
We are thrilled to hear that Mr. Paramet and Mr. Jittphan provided you with excellent service and that you found the atmosphere of the restaurant to be pleasant. We are also glad to know that you enjoyed the music played in our restaurant.
We appreciate your constructive feedback regarding the restaurant's menu. We will certainly take your suggestions into consideration as we continue to develop our offerings. Please rest assured that our chefs are committed to delivering the best dining experience to our guests and will work to ensure that our food meets your expectations.

Regarding the issue of ants on the table, we apologize for any inconvenience this may have caused you during your visit. We take hygiene and cleanliness very seriously and will take steps to address this issue promptly. Please do not hesitate to inform our staff immediately if you encounter any issues during your next visit. We would be happy to make things right for you.
Once again, we thank you for your valuable feedback and hope to have the opportunity to welcome you back to our beer garden in the near future.

Sincerely,
Cedrix Cornet
Executive Assistant Manager

Dear Khun Pinyapatn2015,

Thank you for taking the time to leave us a positive review about your recent experience at Mercure Ibis Sukhumvit 24. We are delighted to hear that you enjoyed our outdoor kiosks, the atmosphere, and delicious food. It is also wonderful to hear that you were able to relax and enjoy the cool evening weather while listening to nice music.

We are particularly pleased to learn that Nong Paramet and our young staff provided you with excellent care and service. We will certainly pass on your kind words to them and let them know that their efforts are appreciated.

We are glad that you found our hotel's location convenient and that our facilities were easily accessible to you. We always strive to make our guests' experiences as seamless as possible.

Once again, thank you for your kind words and for recommending our hotel to others.

We look forward to welcoming you back soon for another enjoyable stay.

Sincerely
Cedrix Cornet
Executive Assistant Manager

Dear Jamejames95,

Thank you for sharing your positive experience at Mercure Bangkok Sukhumvit 24. It's always a pleasure to have a loyal guest like you who has stayed with us more than 10 times.
We are delighted to know that you found our new rooms to be clean, comfortable, and equipped with soft beds. We are particularly happy to hear that you loved our large pillows, as we understand how important a good night's sleep is when you're away from home.
We also appreciate your comments regarding our hotel's location, which we believe is one of our strongest assets. We are thrilled that you find it convenient to have a 7-11 on the bottom of the hotel, and that you enjoy the proximity to Phrom Phong BTS station and the Emporium department store, with its Starbucks in an outstanding location.

At Mercure Bangkok Sukhumvit 24, we always strive to provide a comfortable and convenient stay for our guests, and your kind words inspire us to continue doing so.

Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon for another enjoyable stay.

Sincerely

Cedrix Cornet
Executive Assistant Manager