Dear Kukkikanuthidah

Firstly allow me to thank you for your review and that you have taken the time to rate us on tripadvisor.com.

It is our greatest pleasure to know you had a pleasant stay with us. We appreciate your compliments on the hotel. It is always gratifying for the whole team to receive these positive comments.

Sincerely,

Mark Reyes
Asst. Executive Lounge Manager

Dear Banchaj2020,

Thank you so much for your review of the Novotel Bangkok Platinum Pratunam. I’m pleased to hear you enjoyed the location of our Bangkok Hotel.
It is so pleasing to read that the service was efficient and that we made sure that all your needs were met and your vacation was joyful throughout. I have passed you kind words to all the team who really do appreciate it.

Regards,

Mark Reyes
Asst. Executive Lounge Manager