ต่ำกว่าค่าเฉลี่ยห้องพัก และทำเล - โรงแรม เจซี เควิน สาทร กรุงเทพฯ

Dear OzDiner,

Thank you for taking the time to share the feedback of your recent stayed at Anantara Sathorn Bangkok. We are happy to read your positive note about our large room and nice facilities.

We are regret to learn that we have let you down in many areas and especially about the air con and guest room door as this should have been fixed during your stay so that we can show the care attitude. Please accept my sincere apology. As our aim is to ensure we continue to improve, I would be very much appreciated if you can give us a bit of more details and your room number so that we can get the room problem fix, you can send an email directly to monsigarn_pu@anantara.com

As for the location, we are 3 station away from the shopping area and its take 10 minutes to walk from our hotel to the BTS station and I think it is depending on the guest preference as our hotel is a bit out from buzzy noisy area but more in business environment.

Thank you once again and we are very much hope that you will give us another chance to demonstrate the real service standard. In the meantime, do not hesitate to contact us anytime if we can be any assistance.

Sincerely yours,

Naowarat Arunkong
General Manager