First and foremost thank you for taking the time to share your valuable feedbacks regarding your recent stay at Pullman Bangkok Hotel G.
In regards to the comments you have shared to us, we sincerely regret your disappointment and rest assured that your constructive comments will be shared to the teams to take appropriate actions. It is again our sincerest hope that you will give us the chance to better accommodate you in the future if you may consider to be back in Bangkok.
Please do not hesitate to reach me out should you require any further assistance at H3616-QC@accor.com.
Thank you again for sharing your feedbacks on TripAdvisor.
DIRECTOR OF GUEST EXPERIENCE