Dear Khun Narasri99,
thank you very much for your recent review for our hotel.
We were pleased to read that you enjoyed your stay overall and that you liked the newly renovated rooms as well as the public spaces. We are also happy that you liked the cleanliness of the hotel, as we follow the strict ONYX Clean Hygiene and Cleanliness standard as well as the SHA practices,
Unfortunately we were unable to fully satisfy your expectations and our team is working hard to further improve our service and experiences.
We hope to welcome you again very soon,
Best personal regards,
Michael
Michael Hofstetter
Hotel Manager
Amari Watergate Bangkok
michael.hofstetter@amari.com