Dear Khun Thanchanok M,
Thank you for choosing Pathumwan Princess Hotel and taking the time to provide us with your feedback. While it's great that you enjoyed our convenient location together with our breakfast selections as well as our excellent service and I am sorry that not all aspects of your stay met your expectations. We appreciate your comments, as we pay close attention to feedback from our guests in order for us to continually improve the facilities and services we offer our guests.
Kind regards,
Stefan Heintze
General Manager
Pathumwan Princess Hotel Bangkok